1. What payment methods are available?
  2. Whats the return / refund / exchange policy?
  3. What shipping options are available and how long does delivery take?
  4. I have a problem with my delivery.
  5. Are wholesale / bulk orders available?
  6. Do you accept international orders?
  7. How do I contact you?
  8. Collabs.

 

  1. We accept Credit Card, Gcash, Paypal payments. COD Payments have been temporarily disabled.
  2. We can only refund payments for NON-COD payments.
    Exchanges allowed for all payment methods.

    Please send the items to this address:

    Name: Origin Garments
    Address1: 22 Rizal Avenue Street
    Province: Cebu
    City: Cebu City
    Barangay: Mambaling
    Zipcode: 6000
    Contact #: +639691198958

    Once we’ve received the items, we’ll refund / ship out the new items to you.
    Cost of the 2nd delivery will be covered by the buyer. Delivery cost of the new set of items will be PHP 50 one time shipping fee
  3. We'll send your purchase thru J&T and it'll take an estimated 7-10 business days. J&T will keep you updated of the status of your delivery. A tracking number will also be provided to you. Items will be shipping from Cebu
  4. You may reach us at our Facebook page / Instagram (wearorigin_ph) or our email at hello@origingarments.ph
  5. We will consider bulk orders if you have an order of 100 quantity or more for 1 item. You may reach us at hello@origingarments.ph.
  6. As of now we don't.
  7. You may reach us at hello@origingarments.ph
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